We’re delighted to announce that VTech SIP hospitality phones have been fully tested and approved by Mitel for use on the MiVoice Business platform. This gives installers and hotels alike the confidence that they are buying a manufacturer-approved solution. 

Installers should note that the VTech phones require version 78_3_86_03 firmware when used on the MiVoice Business. Trust Distribution customers can download this firmware, as well as VTech installation software and manuals from the Knowledge Base at www.trusthelp.co.uk.

Don’t forget that VTech hotel phones are already fully approved for use with the Mitel MiVoice Office 400 – a great choice for hotels up to 100 bedrooms.

The VTech Hospitality phones covered by the approval are:


VTech S2421 Hospitality Guest Phone in Silver & BlackS2421See the S2421 here
VTech S2220 Hospitality Guest Phone in Silver & PearlS2220See the S2220 here
VTech S2221 Hospitality Guest Phone in Matte BlackS2221See the S2221 here


VTech S2411 SIP Guest Room Telephone in Matte BlackS2411See the S2411 here
VTech S2220 Hospitality Guest Phone in Silver & BlackS2210See the S2210 here
VTech S2211 SIP Guest Room Telephone in Silver & BlackS2211See the S2211 here
S2312See the S2312 here

Do you sell and install Mitel PBX?

Mitel has created a configuration guide specifically covering setup of the VTech hospitality SIP range on the MiVoice Business, and partners may download it from InfoChannel at oneview.mitel.com.